Companies that are not properly training and onboarding employees have a higher cost of turnover which makes it imperative that hiring managers understand the benefits of an onboarding guide and how to create and use one. A strong onboarding procedure can raise new employee retention rates, improve employee effectiveness, and increase your company’s ROI in their training.
An onboarding procedure is a strategic, systematic method of bringing an employee “on board” once they are hired.
How Onboarding Works
Recruitment is over and it’s time for your new employee’s first day at your company. To minimize friction when transitioning from a candidate to employee, they need to learn the processes and procedures to:
Understand what working for your company is really like
Gain structure in their new environment
Increase their productivity as quickly as possible
Without an onboarding procedure crucial information may be forgotten or missed leaving your new hire feeling frustrated, confused, or even bored. The negative repercussions from employees slipping through the cracks at the start may lead them to leave the company sooner.
This is especially important for large companies, where recruitment failures can rapidly multiply. Failing to properly initiate new employees through onboarding costs your business time and money.
What to Include In Your Onboarding Guide
A good onboarding process provides a seamless transition from candidate to employee. Every onboarding guide should introduce the company and its company culture, mission, and goals.
To help each candidate navigate his or her first days within the company:
Offer a tour of points of interest including meeting rooms, break rooms, and restrooms.
Show them to their workspace and introduce them to their co-workers
Train them on equipment and policies such as copy machines, computer and email login information, and more
Clearly define the new employee’s role, responsibilities, and expectations. Avoiding vague job descriptions, ambiguous goals, or confusion regarding responsibilities will minimize the likelihood of a new hire leaving.
Provide reference material for new hires to keep. This should include an outline of what they should be doing at each stage of the day for their first week and who should be helping them and/or working with them.
How To Make An Onboarding Guide That Can Be Leveraged And Repeated
Every candidate should go through a strategic and standardize onboarding procedure. You can keep onboarding documents on the Internet, in a binder, or make it a part of the company handbook. Take notes about how each onboarding process goes, evaluate its strengths and weaknesses, and adjust to improve for the next candidates to be hired.
Include existing employees in the onboarding process by grooming them to be mentors. Mentorship strengthens employee communication, improves the quality of your employees, and reduces the likelihood of new employees exiting the company.
A good onboarding procedure can save companies money by helping new hires feel more comfortable within their new organization. Completing the onboarding process allows new employees to become more productive, much more quickly. Outlining key information from the start through onboarding will increase new employee retention rates.