As consumers, we’ve all had negative customer service experiences. Some of them may have left us scratching our head about why a business would employ someone who treats patrons poorly. Yet, as a business leader, it can be hard to know when it’s time to let an employee go. Here are three signs to help you know when it’s time to make that decision.
You worked with a recruiter to find a promising new employee. She chose your company after receiving several job offers, and you feel lucky to have her on board. So how do you keep her?
Job seekers often accept positions because of the accompanying salary, benefits, and opportunity for advancement. But satisfaction from these items may last only three to six months. To build long-term employee satisfaction, companies need to find other ways to keep teams happy. Use these tips to inspire your staff.
Employees who have resigned from a company have one last, very important gift they can give their employers. That gift is...cleaning the break room microwave. No, I'm kidding (although that would be nice, and think of the recommendations they would get from their boss and coworkers down the road!). That last important gift is an exit interview. Why an exit interview? I recently asked that question, and a few others, to Tonya McGriff-Stice, whose job title is Program Manager, Talent Acquisition for PSCU in Tampa.
I don't know why I have known the chorus to Dolly Parton's hit song 9 to 5 for as long as I can remember, but I have. I'm pretty sure I never saw the movie of the same name (featuring Dolly, as well as Jane Fonda and Lily Tomlin), or was exposed to the song on a regular basis (our household was more apt to play The Beatles or CCR). Somewhere along my life's journey I heard the song and it is now firmly entrenched in my mind.
Your employees are turning in quality work and you want to keep them motivated, but without extra room in the budget, is there a way to reward them? As it turns out, money isn’t everything.
Say Thank You
Acknowledging and appreciating your employees’ efforts may seem like a small thing, but it can go a long way. As it turns out, low employee morale can lead to lowered productivity or even an exodus of top workers seeking employment in a more responsive environment. There are multiple ways to do this--handwritten notes, flowers, even a verbal comment. Best case scenario? Your employees follow your lead and create a culture of praise, keeping each other motivated in a constant loop of appreciation.
With Valentine's Day upon us, love is in the air and that lil' rascal Cupid is up to his old tricks. His quiver is stocked and his bow notched, and he's ready to go to work. And when I say work, I mean, your work. Your workplace.
I asked around to a couple of hiring managers I know, including Kimberly, a Promotions Manager at a local Orlando radio station, and Laura, a manager in the beauty supply industry. The general consensus was that inter-office relationships are just a bad idea.
Tags: employee relations
Advances in technology and a stronger emphasis on work-life balance have made working remotely more commonplace for all sorts of businesses. However, supervising a work from home employee can be a unique challenge. Here are four key tips on how to be prepared for the new working situation.
Companies like Google, Yahoo, Facebook and other tech giants are well known for their lucrative perks and compensation packages. However, you don’t have to be a Fortune 500 company to develop an attractive Employment Value Proposition (EVP) for your staff.
Tags: employee relations
Here we go again, a New Year, a new batch of New Year's Resolutions. These usually revolve around accomplishing things that will lead to a happier and healthier life. But what if you are unhappy working for a boss who's management style rubs you the wrong way? You can do all the crunches you want, substitute a wheat germ smoothie and half a grapefruit for your usual breakfast of two salad bowls worth of Fruity Pebbles, and even though you might feel better, walking into work every morning is still a drag.