Staffing Tip: Don't stop conducting face-to-face interviews!

Posted by Shaun Androff on Jun 13, 2013 7:00:00 AM

You may have seen the trailer for the movie “The Internship,” a story about 2 middle-aged guys who intern with Google.  In one scene, Vince Vaughn and Owen Wilson struggle to figure out how to do an interview via Skype.   While technology such as Skype or Facetime is a valuable tool to use early in the interview process, there are many reasons why you should meet candidates in person before you make any hiring decision.

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In a face-to-face interview, you are able to read their body language and gauge how they carry themselves.  You can also learn a lot about how interested someone might be in terms of how they sit.  For example, if someone has their arms folded and is leaning back in their chair, they might be more reserved, guarded or simply not interested in what you have to say.  

When determining someone’s sincerity or honesty, it is helpful to look them in the eyes and see if what they are saying is meaningful to them.  If someone’s eyes are shifting and darting all over the room, or if someone has a very tough time making eye contact altogether, you may want to dig deeper into the answers to your questions to make sure they are being truthful. 

Face-to-face interviews also benefit your candidates in many ways.  It’s a good chance to make sure the candidate connects with your team and the work environment.  By having the candidate come into the office, it gives them a chance to try out the commute, meet the team and to get an overall sense of the office to make sure they like it.

There are many customer-facing positions where your employees will be out directly in front of your clients. By bringing the candidate into your office for a face-to-face interview, it allows you to see how a person interacts with you and your team.   This often gives you a good idea of how they will work with your clients too.  Many smart employers make the receptionist part of the interview process where they track how candidates greet and interact with them when they come in for the interview.

Finally, a face-to-face interview gives you the ability to gauge a candidate’s professionalism.  You will have the chance to see how they dress, how they present themselves and their personality.

There are just some things in life you cannot digitally replicate and the power of a one-to-one meeting is one of them.  Think of it like dating.  Would you marry someone you met online without meeting them first before tying the knot?   Technology has allowed us to connect with many people from all over the world and at light speed but when making a decision as important as hiring someone, make sure you always meet them.   

This goes for staffing or temp agencies too.   When partnering with a Tampa staffing agency to help you connect with candidates, make sure the staffing company conducts face-to-face interviews with their candidates before they present them to you. 

If you would like to explore how Hiregy could help you create and implement a solid staffing strategy, request a free consultation today.   And yes, we do meet every candidate face-to-face before we present them to our clients!

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Tags: interview tips, recruiter, hiring tips, finding talent, hiring best practices, staffing tips, supervisor tips

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